Support for you

Service

After sales services

Service and support – our services for you The competent and dependable experts of the PEMTec service team have great know-how and a wealth of experience all around the PECM technology. Every system that leaves our factory can be quickly analyzed in the event of a malfunction, and the defect eliminated, by remote maintenance.
Sergej Siniavski
Sergej Siniavski Customer Service Manager Phone: +33 (0) 387 13 09 11 Email: s.siniavski@pemtec.de
  • Trainings
    Trainings

    Our support team offers you the optimal customer and process support. Spares, required repairs and software updates are all provided at short notice.

  • Process support
    Process support

    Our customer service offers you support in the optimization of processes, creation of electrodes and development of the tool.

  • Maintenance and repair
    Maintenance and repair

    The PEMTec service team helps you with regular maintenance and individual maintenance contracts. This is our contribution to protecting your investment.

Trainings

PEMTec transfers PECM knowledge
We can offer the following trainings

Basic trainings
From machine operation via basics of the PECM technology through to construction trainings for tools, i.e. electrode design, tool holders and a lot more.

Focus trainings
Simply contact PEMTec and coordinate a date.

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Process support

Our service offer for you: process optimization
Process support the way we understand it

From the conception through to the drawing of the design draft

Optimization of the processing program

Support in improving process times (automation adjustment, analysis, cycle time reduction)

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Maintenance and repair

With PEMTec, maintenance is an individual service promise
INDIVIDUAL MAINTENANCE AND EXTENDABLE SUPPORT

Maintenance contracts
Our maintenance contracts are individually configurable and flexible service packages for your PEM system and peripherals. We offer maintenance, modernization and optimization in all questions at minimized costs in terms of efficiency and demand.

Support contracts
You can easily support your technical and application requirements with a support contract. The performance package for functions and handling of the PEM center and the applications can be customized. Various options are also available, which can be flexibly and independently agreed upon.

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